Refund policy

Thank you for shopping with Pikklemania. We value your satisfaction and strive to provide high-quality products. Please read our return and refund policy carefully.

1. Damaged Goods:

  • We only accept returns for items that are damaged upon arrival. If you receive a damaged product, please contact our customer service team within [number of days, e.g., 7 days] of receiving your order. To initiate the return process, please provide clear photos of the damaged item and packaging to pikklemania@gmail.com.

2. Eligibility for Return:

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

3. Return Process:

  • If your item is damaged and meets the eligibility criteria, we will provide you with instructions on how to return the product. Please do not send the item back without receiving authorization from our customer service team.

4. Refund:

  • Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 5-7 business days].

5. Shipping Costs:

  • We will cover the return shipping costs for damaged items. Please follow our customer service team's instructions on how to return the product.

6. Non-Returnable Items:

  • We do not accept returns for items other than those that are damaged upon arrival.

7. Contact Information:

  • If you have any questions or concerns regarding your damaged item or our return and refund policy, please contact us at pikklemania@gmail.com or +91-7980578735.

Note:

  • All return and refund policies are subject to change without notice. Please check this page regularly for updates.

 

Cancellation Policy

Thank you for choosing Pikklemania for your [product/service] needs. We appreciate your business and strive to provide you with the best possible service. Please carefully read our cancellation policy outlined below.

  1. No Cancellation Policy: We regret to inform you that once an order is placed and confirmed, we do not entertain cancellations. Our commitment to efficient processing and timely delivery of products/services necessitates a strict no cancellation policy.

  2. Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This confirmation serves as acknowledgment that your order has been received and is being processed.

  3. Payment Terms: Full payment is required at the time of placing an order. No cancellations will be accepted after payment has been processed and the order has been confirmed.

  4. Exceptions: In the rare event of an error on our part that leads to an incorrect order or if there are extenuating circumstances, please contact our customer service team immediately at pikklemania@gmail.com. We will review such cases on a case-by-case basis.

  5. Refunds and Exchanges: As per our no cancellation policy, refunds will not be issued for canceled orders. Additionally, we do not offer exchanges for canceled orders.

  6. Quality Assurance: We take great care to ensure the quality of our products/services. If you encounter any issues with your order, please contact our customer service team, and we will work diligently to resolve the matter.

  7. Contact Information: If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to our customer service team at pikklemania@gmail.com.

By placing an order with Pikklemania, you acknowledge and agree to abide by the terms of our no cancellation policy. We appreciate your understanding and cooperation.

Thank you for choosing Pikklemania.